Users Who Have Earned Credentials
Will I still have access to digital badges I’ve earned on the older Credly platform?
Yes. Credly will be preserving all of the digital badges you have earned on the older platform prior to September 1, 2020, and you will have ongoing access to those badges.
How do I preserve my digital badges?
All of your public badges as of September 1, 2020 will remain public, and will continue to be viewable and verifiable.
If you want to check if you have any hidden badges or make any changes, you can:
- Make sure the digital badges you want to be preserved are set to visible/public (Any badges marked as hidden will not be preserved).
- Complete this process before September 1, 2020.
How do I access my digital badges after September 1, 2020?
Credly will send you instructions via email starting in July 2020 on how to access your digital badges after Credly consolidates its platforms. All of your existing badge URLs will redirect to their new location and we’ll send you instructions so you have continued access to them.
How do preserved digital badges work?
Your current digital badges will be preserved on September 1, 2020.
With your preserved badge, you can continue to:
- Send people to view your badge via existing links
- Have your badge verified by viewers
- Download your badge
- Request deletion
With your preserved badge, you will no longer be able to:
- Share directly to social media (you can still share your badge url)
- View all of your badges on your profile page (each badge will have its own page)
What happens to digital badges I’ve shared?
Digital badges you have shared on social media, digital portfolios, email signatures, or other places online will continue to be available, viewable, and verifiable. All links to your digital badges will continue to work.
What if I want to delete my account?
Credly complies with the European Union’s General Data Privacy Regulation (GDPR) in processing personal data of badge earners, and will continue to do so through this transition. If you want to delete your Credly account and its data, please contact us to submit a request.
Users Who Have Issued Credentials
When will access to the older version of the Credly platform be discontinued?
September 1, 2020. You will no longer be able to login, access your account, or issue digital credentials on this platform as of this date.
I’d like to continue my digital credentialing program. What are my options?
You can transition to a paid subscription to Credly’s Acclaim platform, which supports robust programs for associations, higher education institutions, training providers, and businesses. Contact our sales team for pricing options. If you choose to transition to a paid subscription to Credly’s Acclaim Platform, you will have access to new functionality, deeper analytics, and outstanding training & support. Your earners’ enhanced badges will automatically appear once they login.
If you are looking for free badge issuing options, our friends at BadgeOS offer a free plugin for WordPress that may be helpful for you. Learn more at BadgeOS.org
What happens to the badges I’ve issued?
The individuals who earned your badges will be notified about these changes starting June 1, 2020. Their badges will continue to be viewable and verifiable. Badges can always be deleted upon request from the earner.
If you choose to transition to a paid subscription to Credly’s Acclaim Platform, your earners’ badges will automatically appear once they login to that platform, where they can interact with their profile and badges and access a range of exciting new functionality.
What happens to all of my data?
You can archive and download all of your program data before September 1, 2020. To archive your program data, including data for program administrators, earners, and badge templates, follow these steps:
- In your Credly account, go to Account Settings
- Click "Request Download"
A compressed file of your program assets will download to your browser. These assets will be available as JSON files that can be imported to another system or archived.