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Video - How to Merge Accounts in Reverse.

 

If you do not have access to an email address you have registered to your account, but you have access to both accounts on Credly that you'd like to merge, you can do so in reverse.  

 
Login to the account registered where you do not have physical access to the email inbox and start the merge from there. This way you receive the confirmation email to the address you do have access to.

Once you merge the accounts, you can access your "Account Settings" under the profile icon drop down and switch your primary email address designation back to the email address where you have physical access.
 
If you're still having trouble, please contact our support by selecting submit request in the upper right hand corder of your screen. 
 
 
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