At the Premier or higher account level, if you find that you've issued a badge in error or you need to revoke a badge from a recipient for other reasons, it's an easy process!
- First find your way to the Created tab.
- Next click on Reports.
- Find the badge in your list.
- You'll notice when you click on that badge, a page opens that shows all recipients of that badge. If you mouse over any row, the background will turn gray. While gray, click on the row to select the individual you'd like to revoke from. The row will expand to reveal the details for that individual's issued badge.
- The "Revoke" option appears under the badge image. (Notice on this screen you can also change the expiration date and manage tags.)
If you revoke, you will be prompted to select a reason. You can also enter text, although that will not be sent to the recipient. Click the Revoke button to complete the revocation. That's it!
The badge will be permanently removed from the recipient's account. A record of the badge will remain in your Reports, but the badge status will be labeled as Revoked.