Microsoft Certification badges issued by Certiport will continue to be managed and updated on Credly indefinitely. If you have questions about your badge, or need to inquire about a missing badge, you will need to contact Certiport directly using one of the addresses listed below.
Within the US: customerservices@certiport.com
International: HPFastPass@certiport.com
Please note: Most problems regarding Certiport are due to one of the following reasons:
- Your default language within Certiport is something other than English
- You have two accounts within Certiport
The following badges will continue being issued by Certiport via the Credly platform
- Microsoft Office Specialist (Excel, Word, PowerPoint, Access, OneNote, Master, Outlook, SharePoint)
- Microsoft Certified Fundamentals
- Microsoft Certified Educator (MCE)
- MTA Badges
Note that Microsoft Certified Trainer (MTA) badges will also continue being supported by Microsoft via the Credly platform.